Navi R5
Si devuelve productos sin usar al almacén de Aolon en un plazo de 30 días (por cualquier motivo), le reembolsaremos el importe.
Una vez que recibamos e inspeccionemos los artículos en el almacén de Aolon, se iniciará el proceso de reembolso.
Consulte nuestra política de reembolsos para conocer los requisitos específicos y garantizar un proceso de reembolso sin problemas.
Aolon ofrece un servicio de garantía sencillo y sin complicaciones para su tranquilidad.
Todos los productos Aolon cuentan con una garantía de dos años.
Durante el período de garantía, si surge algún problema de calidad no causado por el usuario, Aolon le proporcionará un reemplazo directo en lugar de una reparación, lo que le garantiza una experiencia posventa fluida y conveniente.
Siempre estaremos ahí para ti.
Si tienes alguna pregunta o inquietud, no dudes en contactarnos a través de service@aolon.net.
FAQ
Our customer support is available Monday to Friday: 8am-8:30pm
Average answer time: 2hours
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 6-10 days. Delivery details will be provided in your confirmation email.
Does the product come with a warranty?
Yes, we offer a 24-month warranty (duration depends on the product). If there are any quality issues under normal use, please contact us, and we will provide repair replacement services.
What is your return policy?
Our return policy allows for returns within 30 days of delivery, no restocking fee. Customer covers all shipping. Item must be in resellable condition with all original components. Final sale items not eligible unless defective. Contact us at service@aolon.net for any inquiries.to common questions your customers may have about your products, shipping policies.
Which phone systems does the watch support?
Our smartwatches are compatible with iOS and Android and can be connected via the official app.
What payment methods do you accept?
We accept credit cards (Visa, Mastercard), PayPal, Apple Pay, Google Pay, and other secure payment options.
Can the watch sync data with Strava or Apple Health?
Yes, our Tetra and Navi series watches support syncing with Strava and Apple Health. You can enable this feature in the app settings.
